What a Letdown!

The alarm blared so early this morning that it rudely yanked me out of a deep, comfy sleep, and for a moment, I was disoriented and confused about why I was getting up in the first place.  Oh yeah, running at the gym, testing Peloton Digital’s treadmill workouts!

That was the plan, anyway.  Oh, I went to the gym all right, and I ended up on a treadmill, just like I said I would.  The uncooperative part was Peloton.  I had bookmarked a few workouts last night so I could get right to it, but the damn video wouldn’t play.  It would start, then freeze up, then buffer for a while.  So instead of sweating it out with a digital fellow runner, I was gritting my teeth and shaking my fist at this:

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I was able to play videos from YouTube just fine, so there was no wifi connection issue.  It was my first time attempting to use Peloton Digital, so I don’t know yet if this was a fluke or if it is typical of the site’s performance.

A message sent to Peloton an hour and a half ago on Facebook has not been answered.  I just wanted to know if there was a system error this morning or if more troubleshooting needs to happen.  I went to Peloton’s website and submitted a support request by chat, which was responded to pretty quickly.  They claim there was no technical issue with their digital services this morning.  Hmmm.

I am not impressed so far.  If I wasn’t able to play other videos from my phone, I would chalk it up to a bad Internet connection, but since YouTube played with no issues, then that can’t be it.  I will try it again the next time I am at the gym.  Two months free doesn’t mean much when the videos won’t play!

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